BACK 2021.06.24

Ways for problem solving if you fail to upload data.

A small number of contestants will see the SORRY message and fail to upload data when registering. There are several possibilities. These methods can help you troubleshooting:


1. Please use Google Chrome to register.


2. Have you done "I am not a robot" verification?


3. It may be a network problem. If the dynamic IP of the home WIFI is set, the registration may not go smoothly. Please try to connect to the 4G network hotspot of your mobile phone, or change to another network environment to register.


4. You can register directly with your mobile phone, Google Chrome suggested. Transfer files or pictures to the mobile phone via cloud, email, communication software (like Line、WhatsApp), etc. before signing up.